Efficy Overflow Q&A - Recent questions and answers in IT

Answered: ACTI_USER STATUS Values 2012 summer++ vs 11.3

Thu, 14 Nov 2024 17:29:15 +0000

Hello Laurent,
did you have more information about this?
the values you gave are the good ones, may be there is something wrong for the resources?

Only select year and month in date picker

Wed, 30 Aug 2023 08:16:13 +0000

Hello,

Is there a way to only select the year and month in the date picker? The day is not relevant for my case. In the database, it can still have the full date, as I can just extract the year and month. However, the date picker itself should not show the day.
I see that it is possible in the newest version of the library that you adapted, but I don't see how it's possible with your implementation.

Thanks in advance.

Answered: Outlook detected an issue with an add-in and disabled it (repeatedly)

Mon, 07 Nov 2022 10:59:38 +0000

Add the following exception to the registry

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Resiliency\DoNotDisableAddinList]
"OutlookAddIn.OutlookAddIn"=dword:00000001

Restart Outlook and click on the warning. Apply the do not remind in the next 30 days option.

See also this Microsoft about Preventing add-ins from being disabled

Answered: Efficy Contact Sync with Exchange Online/Hybrid

Fri, 05 Aug 2022 05:58:31 +0000

Hi Tachatz_dab

Are you using Efficy Designer and synchronization profiles to configure the synchro?
Did you notice the various checkboxes related to contacts synchro?

Exchange provider that allow impersonate rights modification

Mon, 27 Jun 2022 08:03:34 +0000

Hello all,

A client has an Exchange server provided by OVH (no Office 365). Their issue is that OVH won't let them setup impersonate rights on an user to sync with Efficy.

They do not want to migrate to Office 365 or get an On premise server for this.

Does anyone know of a client that has an Exchange server provider that can allow impersonate rights ?

It's a French client so a French provider/Hosted in France would be nice.

Fix failed to install Windows Store application on Efficy domain computers

Fri, 18 Jun 2021 12:15:14 +0000

Set this value in Registry to zero, restart Windows and your Store should work fine.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]
"DoNotConnectToWindowsUpdateInternetLocations"=dword:00000000

External source

Answered: How to avoid extranet to use CRM rewriting

Mon, 04 May 2020 13:20:58 +0000

Hi Stéphane,

Here are 2 samples I used.
This first one blocks with the wanted error message (standrard iis or custom message)
the second one redirect to another website (I puttd google.com in my sample)

HTH,

Yannick

Answered: can .txt allowed in web.config be a security issue ?

Fri, 31 Jan 2020 14:27:01 +0000

That is to avoid downloading the content of Macro files. It's also a design pattern to do something similar for .js files in folders as serverjs and serverscripts. Hiding direct access to your coding sources will slow down (or prevent) hacking attempts.

It's recommended to leave it in place and override it with true only in sub-folders where you want to share .txt files as assets.

Answered: Issues with sidebar after chrome update

Mon, 20 Jan 2020 08:37:47 +0000

Hello,

I just found how we can fix the protocol pop-up issue of Chrome 77.

1.Close all chrome pages and services (check the Task manager)
2.Open notepad with admin rights

3.Choose open

4.Select the next file: C:\Users\Username\AppData\Local\Google\Chrome\User Data\Default\Preference
5.Add the next code on the last line between two other settings : Example:
….. "webapps":{"systemwebapplastupdate":"78.0.3904.108"}, "protocolhandler":{"excludedschemes":{"efficy":false}}, "zerosuggest":{"cachedresults":""}}, …..
Efficy 11
"protocolhandler":{"excluded_schemes":{"efficy11":false}},

Efficy 10 & 2014
"protocolhandler":{"excludedschemes":{"efficy":false}},

Answered: using parameters for the installation of the MSI Efficy sidebar setup

Wed, 13 Nov 2019 11:34:20 +0000

Thanks for sharing these additional configuration options.

This tutorial explains how the automatic distribution can be handled:
Deploy Efficy SideBar and Add-ins msi

Answered: E-Deal 2019: Technical Documentation in PDF required

Tue, 29 Oct 2019 16:08:59 +0000

Hello,
The technical documentations, as of E-Deal 2019 will be provided solely through the help efficy web site: it is the best and easy way to always have an up-to-date documentation, as it allows us to easily and quickly update and correct this documentation.
I agree that the documenation can be improved on its ergonomy and navigation (it came from the existing pdf doc transformed to html), and we are currently working on that in order to give you the most user-friendly and more importantly up to date documentation.
We do not plan to go back to pdf documentation for these reasons.
Hope this helps,
JS Alet

Answered: Azure AD authentication and mobile app

Fri, 06 Sep 2019 15:42:07 +0000

Yes, the mobile app can also use the Azure authentication.
See the documentation https://help.efficy.com/edn/user/mbau_logonoff near the middle of the page.

Answered: Interface not supported (Encoder_TLB, TEncoderStub.Connect)

Fri, 28 Jun 2019 11:50:38 +0000

Hi Kristof,

This is weird because we have several Efficy installations running on our servers and it works.
Current versions are 11.1.17772, 11.2.17771 and 11.0.17773 (worked with older versions too since an Efficy 11.0 version)

Do you confirm you have separate application pool for those verions ?
Are both com+ well configured ?

Best regards,

Yannick

Answered: Switch of userrole isn't shown in the Top bar in Efficy 11.2

Mon, 24 Jun 2019 12:40:58 +0000

Hi Jeroen

I can indeed reproduce it, ticket CFT-2019-100601 is for the internal follow-up of a fix.

However, you can quickly find a solution by forcing a full reload of the opener when submitting the dialog options.

Add the following in the "Loaded()" function :

$('#UserRoleID').on('change', function() {
window._roleChanged = true;
});

Change the following part in the "ClickOK()" function:

if (from < to || to === 0) {
form.submit();
if (window._roleChanged && window.opener) {
 window.opener.location.reload(true);
}
}
else {
alert('<%GetLabel("The start date must occur before the end date", context=JS)%>')
}

Answered: Efficy 11: ImageMagick and GhostScript 64-bit

Tue, 05 Mar 2019 12:54:21 +0000

Hello,

Some additional info :

The Com+ user (the user which is running the com+) has to have at least read/write/modify on the folder c:\windows\temp.

If not, you would have an error like this on the log ImageMagickErrors_20190305.log

[2019/03/05 13:21:54.732] Database "test15112" Exception EEfficyMagickWandException File 24_0
Delegate Error : PDFDelegateFailed `[ghostscript library 9.22] -q -dQUIET -dSAFER -dBATCH -dNOPAUSE -dNOPROMPT -dMaxBitmap=500000000 -dAlignToPixels=0 -dGridFitTT=2 "-sDEVICE=pamcmyk32" -dTextAlphaBits=4 -dGraphicsAlphaBits=4 "-r72x72" -dUseCIEColor -dFirstPage=1 -dLastPage=2 "-sOutputFile=C:/Windows/TEMP/magick-1392ctlMWaJGyeJK%d" "-fC:/Windows/TEMP/magick-13927zUutq5JoNHw" "-fC:/Windows/TEMP/magick-1392rmVFZoQ8mRaA": (null)' @ error/pdf.c/ReadPDFImage/809

Alex.

Answered: NOMAD Server needs?

Tue, 19 Feb 2019 17:50:06 +0000

Hi Martijn,

I don't know if this can help but you can find information on EDN : https://help.efficy.com/edn/admin/dbrp_introduction

503 Error - Application Pool will not stay started after IIS reboot/reset

Thu, 13 Dec 2018 19:15:43 +0000

So, this is in fact a known Windows 10 bug.

Solution is quite easy:

Open a Windows PowerShell window by using the Run as administrator option.
Run the following commands:
Stop-Service -Force WAS
Remove-Item -Recurse -Force C:\inetpub\temp\appPools*
Start-Service W3SVC

Sauce : https://stackoverflow.com/questions/13322937/http-error-503-the-service-is-unavailable

GLHF, I lost an hour on this...

Answered: Difference between ExchangeQueueListener and ExchangeQueueSync

Tue, 23 Oct 2018 11:19:59 +0000

Hello Vince,

In the synchro by queue, Efficy add/update events in the table SyncQueue each time there are modifications that require to be synced.
Since the sync is bidirectional, we need a service that connects to exchange and fill the same table for the other direction: this is the Listener.
The queue sync is the main service that performs the sync based on events contained in the table.

Regards,

Pascal

Answered: Efficy 11: IIS HTTP Error 500.19, issues with url_rewrite 2.0

Thu, 19 Jul 2018 09:11:27 +0000

Hi,

You can also change the registry key MajorValue to 7

Computer\HKEYLOCALMACHINE\SOFTWARE\Microsoft\InetStp

you will be able to install 'iisurlrewrite2.0rtwx64'

(after that don't forget to reset the value)

Answered: download attachments from outside domain (without efficy sidebar)

Fri, 15 Jun 2018 08:56:41 +0000

Is this still an issue ?
You have a way to force the appbase used to construct urls with <%GetFileUrl()%> by adding an AppBase value in your sys_storage.

Answered: Open client session loses customs folder

Mon, 07 May 2018 09:15:31 +0000

Hi Geert.

There is only one explanation imo, the custom base was not provided upon creation of the session.

For an on-premise installation with only one set of custom, it's a good idea to put all your custom in the custom folder named default. You can then even leave the custom base folder in the Sidebar settings empty, equally with the file base.

Efficy11 r12385 missing upgradeDb scripts

Tue, 10 Apr 2018 08:44:38 +0000

Hi,

in the r12385, after installing everything the usual
C:\Program Files\Efficy\11.0\scripts folder is not created. so the upgradeDb tool throw an error cause the scripts are not there.

May just simply use the scripts folder of the Efficy11 previous release?

Answered: disable vs7debug only for Efficy on a server

Tue, 24 Oct 2017 11:03:52 +0000

Hi Louis, I'm not aware of any other possibility to disable it and I know we tried a lot of possibilities. At least disabling the vs7debug is essential for Efficy stability.

I guess you will have to install it on separated servers.

Answered: Nomad database removing from server

Mon, 20 Mar 2017 07:26:19 +0000

Ammar.

Both the Database and the DbAlias of the child should be removed from the server. There is no added value in keeping them, they are certainly not involved in the replication process.

Answered: Registry entries for the Efficy File Helper

Fri, 30 Dec 2016 11:27:12 +0000

Jeroen.

You can alter the range (start-end) of the http ports the Sidebar is allowed to run his web-server. Efficy Sidebar is specifically designed to select a random (free) port in this range in order to be able to run multiple instances on one Terminal or Citrix server.

The HTTP communication between the sidebar and the interface is done exclusively over HTTPS, with support of TLS 1.2.

The Sidebar web server signs HTTP communication with a certificate that is installed with the MSI setup of the sidebar.

The default configuration is the following:
Two files are installed next to SideBar.exe: localhost-chain.cert.pem which contains the certificate, and localhost.key.pem which contains the private key, encrypted with a password.

Registry keys allow overriding of these files and ports:

[HKEY_CURRENT_USER\SOFTWARE\DSoft\Efficy\HttpHelper]
"StartPort"=dword:0000c350
"EndPort"=dword:0000ea60
"SSLCert"="localhost-chain.cert.pem"
"SSLKey"="localhost.key.pem"
"SSLPwd"="_?§$~?_R9ERzJVRm3LDuzzZo9jPFw=="
"Debug"=dword:00000000

There is an internal technical document made by R&D available with this reference TECH2016-000071. I strongly suggest you consult it, as it contains more technical details.

Greetings
Kristof

Answered: Dependency Win32OpenSSL_Light-1_0_2h.exe is used for?

Mon, 12 Dec 2016 10:19:59 +0000

Hello Kristof,

It is used for the integration of Qlik Sense reports.
When opening a QS report, Efficy communicates with Qlik via SSL.

Alex developed this part and can give you more info if needed.

Answered: Compatibility view setting for Efficy 10.

Thu, 01 Dec 2016 17:25:58 +0000

Hello DSP,

We did something similare for our customer ORAC.

You can check SVN revision 19374
in this SVN Branch: orac/branches/PRO-2015_06-03096_Migration2014

What we did is to change the meta tags on all the pages by adding this following META tag (so you need to override all of them :( )

And we also change the following macros and did the same .. add the meta

MacroDesktopCustom.txt : DesktopHeaderCustom
MacroDialogCustom.txt : DialogHeader
MacroEditCustom.txt: EditHeaderCustom
MacroLibraryCustom.txt: MetaDefaultIE
MacroRelationCustom.txt: RelationHeaderCustom
MacroSearchCustom.txt: SearchHeaderCustom

Answered: Not so easy to do because no manual intervention is planned

Thu, 24 Nov 2016 15:29:59 +0000

Hi Dimitri,

I think you will get a better answer to your question if you post it in the category "Developers" where R&D can answer you.

Br,
Daniel Dolinski

Answered: Efficy 2012 - JAVA certificate expired

Wed, 06 Apr 2016 07:41:43 +0000

A possible alternative is to use the integrated ActiveX component in Internet Explorer

Answered: Addins & Sidebar - Does it work with a reverse proxy ?

Thu, 11 Feb 2016 06:46:49 +0000

Hi Stijn,

Can you add some specifications on your question like :

Where is the revers proxy ?
- between the server and internet ?
- between internet and the client ?
Does it make browsing cache ?

Alex.

Answered: How to solved - slide plugin in Efficy 2012 not working

Mon, 11 Jan 2016 16:10:25 +0000

Uninstalling the update of Internet explorer 11.

right click on your computer -> properties

click on Windows update (left-corner)

click on Installed updates (left-corner)

find the update that cause the problem (KB3104002)
rightclick and uninstall it

click on yes

wait...

You're done! Welcome back in the version 11.0.25!
You can restart now to apply this uninstall!

Answered: How to restart COM+ and IIS

Thu, 07 Jan 2016 10:01:54 +0000

Restarting the COM+

1) Make a search of the service component and open it.

2) Go to Component Services > Computers > My Computer > COM+ Applications and shutdown the Efficy Application Server, it will restart automatically.

Restarting the IIS

1) Make a search of the command prompt by searching "cmd" and run it as an administrator (right click).

2) type iisreset in your command prompt and press enter, the IIS will restart.

Answered: Efficy Addins disappears everytime outlook 2016 is closed

Wed, 06 Jan 2016 09:09:20 +0000

Close your Outlook, execute regedit.exe

Go to HKEYCURRENTUSER\Software\Microsoft\Office\Outlook\Addins\OutlookAddIn.OutlookAddIn

change the value LoadBehavior from 0 to 3. (right click on the key LoadBehavior>Modify)

click on ok and close your registry.

Open Outlook and enjoy!

Answered: Reset Admin Console password to test

Tue, 01 Sep 2015 08:28:59 +0000

Hello Ammar,

Have you tried to reinstall Efficy ... I think I read somewhere that this will reinitialize this password.

Best Regards,
Stéphane R.

Answered: How to reset admin password

Thu, 13 Aug 2015 16:25:22 +0000

Wipe the registry key and re-install Efficy web. The setup will add the missing key again with the default password.

They keys are the ones below.

[HKEYLOCALMACHINE\SOFTWARE\Wow6432Node\DSoft\Efficy\Web]
"AdminPassword"=""
"AdminSalt"=""

After setup, default password is "test"
So the advice is to change it, ESPECIALLY when your server is accessible from the internet