Efficy Overflow Q&A - Recent questions and answers in Extranet / HelpDesk

Answered: Customize servicy

Thu, 28 Sep 2023 08:21:47 +0000

Yes it is possible, please check this post:
https://overflow.efficy.io/?qa=3523/is-servicy-css-in-custom-possible&show=3523#q3523

Answered: What is needed to add Excel Export to Extranet ?

Thu, 30 Mar 2023 05:59:11 +0000

Hij Stijn

Do you submit in the request (form data) the list of columns?
If the payload of the request is empty, you get your "No field defined" error.

display image when receiving email from extranet forgotten password

Fri, 01 Jul 2022 15:06:26 +0000

Hello,

I met a problem while I was trying to display a picture on the mail. It displayed like this :

I was able to solve this issue thanks to Stefan Vucinic who told me to encode the picture to base64.
example :

<img id="logoImg" src ="data:image/jpeg;base64,/9j/7QAsUGhvdG9zaG9wIDMuMAA4QklNA+0AAAAAABABLAAAAAEAAQEsAAAAAQAB/+IMWElDQ19QUk9GSUxFAAEBAAAMSExpbm8CEAAAbW50clJHQiBYWVogB84AAgAJAAYAMQA....."/>

Answered: Extranet problem to display information at edit contact page when an efficy user has a mail linked

Fri, 25 Feb 2022 07:22:39 +0000

Because in extranet you should connect with contact and no user.

You can create a contact and associate it to the user, then generate an extranet password, and connect with the contact mail/password.

Answered: Export to excel on the extranet (migration from 10sp2+ to 12.0)

Tue, 19 Oct 2021 08:19:18 +0000

Solved : The file just needed to be called ExportColumnsCustom.txt.

Answered: How to enable /node on extranet (public) on Efficy (11.2 , 11.3) ?

Tue, 24 Nov 2020 08:46:54 +0000

For the "/node/echo" request the file path is "serverjs\api\node\echo.js".
For "public" the filebase usually is "extranet" and the custombase is "customs\default\extranet"

The first file location searched is "customs\default\extranet\serverjs\api\node\echo.js".
If not found, the second location searched is "extranet\serverjs\api\node\echo.js"

This works fine in the current Efficy 2021 trunk, I guess this should also work with Efficy 11.3 (but haven't tested).

Cheers,
Robert

Answered: Modal in custom Extranet

Tue, 26 May 2020 12:23:33 +0000

Hi Mathieu,

You have to compile the SCSS to add the REVEAL foundation class
and you also need to review the div "modal-host"

You can find an example here (link only accessible for Efficy Developpers) :
Efficy 11.3 - Extranet - With Modal

Answered: Error Cannot find definition for Alias "". Ask your Efficy Administrator to add it.

Wed, 20 May 2020 11:02:51 +0000

Have you tried to add the

"efficyUrl": "https:\/\/liguedesfamilles.efficytest.com",

and for the servicy.url I also use the same than the servicy.fileUrl (don't know if I am correct here)

and if it is not working tried to add the servicy

"customerForExtranet": "liguedesfamilles"

Answered: Configuration for Efficy 11.3 to reset a password for Extranet

Mon, 09 Dec 2019 12:36:38 +0000

Hello Jeroen,

Have you tried to change the SYS_SETTINGS > Common
and add the URL in the variable :

"userPasswordUrl": "https:\/\/[**your_customer_efficy_url**]\/pwd",

Extranet: Protection of the "I forgot my password" against Distributed Denial of Service (DDoS)?

Fri, 15 Nov 2019 08:34:36 +0000

Since Efficy 10 (I think), the Extranet User have the possibility to click on "I forgot my password".

One of our customer asked me if the "I forgot my password" was protected against DDoS attacks?

The question is interesting, because normally on such page we will add a captcha in order to prevent this kind of attacks, here the page doesn't have anything visible to prevent it, or may be there is a hidden mechanism?

Does anyone know something about this question ?

No one has the answer, this question is there from quite sometimes now ??

Answered: Efficy 11 Extranet Download of Big files

Fri, 27 Sep 2019 08:08:48 +0000

Hi Stéphane,

It's currently not possible to directly access to large files without the sidebar.

What should work is to first expose the file with the external sharing feature. It can be done by generating a sharing token with createSharingToken function.
Once generated, the file will be accessible without the sidebar (with the sharing url).

Answered: Extranet autoLogon with the mailingcode

Tue, 04 Jun 2019 13:36:37 +0000

I'm glad Efficy doesn't store any password - from users or contacts - in plain text or in a reversible way.

Note that the stored passwords are not encrypted, they are salted and hashed. This is much more secure.

Short said, you can't reproduce this unsecure behavior in 11+ versions, you will have to add e-mails into the flow. This is the common behavior for accessing a personalized section on web applications.

In a guest request, the contact is identified using the unique mailingcode. If the contact has already an extranet account, you can redirect the browser to the logon page. The person can use his browser to store the credentials or a password utility.

If the person does not have an extranet account, ask in the guest page if Efficy should send a password renewal e-mail. After the password is set, the user will be redirected to the extranet logon page.

No request at all

Fri, 10 May 2019 06:28:17 +0000

Hello Loïc,

Thanks for your answer.
I have the page "Files.htm" in pages/dropdown/ of "extranet" folder but not in my custom. By the way I don't have any htm files in my custom, no need.
I assume that if the issue is linked to rights access, I should have the error page saying that I have no right to see the element or something like this ?

When I click on the attachment picture, nothing happens ; there is no request in the network tab of Chrome developer console.

Answered: Display attachments of a Document in Extranet

Thu, 09 May 2019 20:30:35 +0000

Hello,

I thing you forgot (or don't know) the ultimate rule of the Extranet. if the extranet user (contact) is not linked to the document, you won't be able to show informations the way are trying to do.

Also, did you add the page "Files.html" in pages/dropdown/ ? Exactly like in the CRM side ?

What append when you click on the attachement icon ? If "nothing", what can you see in the network activities of you browser (developer console) ? I am pretty sure you'll find a request to the server, with an error.

Regards,

Loïc

Answered: MULTIVALUE field in Extranet

Tue, 05 Feb 2019 19:56:46 +0000

I spotted a difference between the field definition MULTIVALUE in FormFieldsEdit.txt between the Efficy and the extranet filebase. The one from Efficy has more arguments in the ajax-url defined.

I suggest to copy the definition from Efficy into the custom from the extranet and see if that works.

If that solves it, make a suggestion case to improve it in standard :-)

Answered: Activate Extranet locally for Efficy 11.1

Wed, 14 Nov 2018 14:40:17 +0000

Hi,

I've managed to solve it. To solve this you need to fill in the following registry entries:

HKLM\SOFTWARE\Efficy\11.1\Efficy\AppServer\ServicyFileRepository
HKLM\SOFTWARE\Efficy\11.1\Efficy\AppServer\ServicyFileTempUpload

Kind regards,
Jeroen

Answered: Is servicy.css in custom Possible ?

Wed, 12 Sep 2018 05:49:00 +0000

Hello Stijn,

Sure you can.
Override pages located in servicy folder using this structure:
servicy\aliases\[YourAlias]\
And modify them to load your custom css

Pascal

Answered: is there a way to download file from docu if user not linked to docu (extranet)

Wed, 13 Sep 2017 06:38:53 +0000

Hi Kristof,

Yes, i mean contact (not user), sorry for that.
The filebase is efficy (==> it's like that because it was made in efficy 2012 with efficy 2014 design between transition of 2012-2014)
But all work like an extranet with extcode and extpassword login.

The download request is simply a downloadfile function who make an open of a download url like "http://127.0.0.1:10/EFFICY.DLL/download?key=74903_0&k_document=46276"

The error when contact is not linked is the standard efficy error when no access on a record.
"Message: Error while opening the Edit Context, please check the document key and that you have access to it."

Regards.

Answered: Comment mettre en oeuvre un "exranet" pour le module assiatance

Tue, 15 Mar 2016 08:16:49 +0000

Have you read the documentation about it?

Please go to: http://help.efficy.com/HelpEfficy/technical/Helpdesk_Configuration/EN/index.html?helppage=about_this_document.htm