Efficy Overflow Q&A - Recent questions tagged chronos

Chronos with Staging Tool

Fri, 26 Jul 2019 08:51:47 +0000

I created a custom entity ("Activité") for a customer (on test env), and we added a Chronos on this entity.

Then I used the staging to push it on the prod env.
Staging worked fine, my entity and all the field are showing but it seems like staging tool "ignored" chronos. I don't have any chronos for my new entity :

Is it a known issue ?
Is tehre a way to have the chronos included in the staging ?

Rights on categories + chronos

Tue, 25 Sep 2018 08:46:50 +0000

Dear all,

A client reported me a problem in Efficy 10SP2+, but I am not sure if it is a bug or a configuration problem :

Let suppose we have three users :

User A
User B
User C

Each user is member of a group :

User A : Everyone + Group 1 + Admin
User B : Everyone + Group 1
User C : Everyone + Group 2

There is a category on "contacts" called "Employee".

Everyone should not have access
Group 1 should read the content
Group 2 should not see the category and his content (no access then)

If User A or B modify information on a contact :

A and B see the information
C do not see the information the information in the category (he does not see the category).

So far, everything work as expected.

BUT :

User A, B AND user C see the change in the chronos, and what's been changed !

Is that a configuration problem or a bug ? If it is a bug, is that fixed in Efficy 11.1 ?

Thanks in advance for your help,

Regards,

Loïc

Change the date format saved to sys_changed

Fri, 26 Jan 2018 09:53:22 +0000

Hello,

Is it possible to change somewhere in Efficy to make the dates fields to be save always like this "26 January 2018"? my client has 2 servers and each with different date format (one EU format DD/MM/YYYY and another with US Format MM/DD/YYYY) and in history and chronos tab the dates are always displayed with EU Format. so is it possible to change how the dates are save and keep them as suggested?

Thank you for the advice and help in advance.

Best Regards.

Date format and Decimal point are not formatted as defined in admin console

Fri, 19 Jan 2018 11:34:14 +0000

Hello,

a client has 2 Efficy web servers with same database to have different date format and decimal point (European format and USA format).

But on USA server, the history tab and chronos tab are showing other format fro date and decimal point:
- Date should be MM/DD/YYYY, and it's shown on thos 2 tabs as DD/MM/YYYY
- Decimal point should be '.', and it's shown ','

Please advise, is it bug? can it be fixed by custom?

Thank you for your help in advance.
Best Regards.

< # ERROR: T.escapeHtml is not a function # > in Chronos

Thu, 12 Jan 2017 16:33:52 +0000

< # ERROR: T.escapeHtml is not a function # > in Chronos

This error message is coming in every Chronos tab (Companies, contacts, incidents, ..)

How to activate Export to Excel for Chronos ?

Fri, 06 Jan 2017 10:47:42 +0000

In Efficy 2012 on the case entity there was the "Timeline" tab, where it was possible to export the information into an Excel File.

Is it possible to do the same for Chronos (which replace this timeline tab) ?

Filter-out record in Chronos

Wed, 12 Oct 2016 14:00:49 +0000

Dear,

I need to filter the task records in chronos.
The client only wants to see the active tasks. Otherwise the list is getting to long.
Can we add a filter?

gr
Erwin

Filtrer les enregistrements dans Chronos

Fri, 13 May 2016 14:38:43 +0000

Bonjour,

j'aimerai pouvoir exclure de l'affichage de la Timeline (Chronos) les taches ayant une "Nature" particulière.

Il semble que les querys soit fait directement dans les dll.

Existe-il une solution pour pouvoir quand même filtrer mes taches dans la timeline

Merci d'avance pour vos réponses

Cordialement

Michael

Customize query behind chronos

Thu, 21 Apr 2016 13:12:13 +0000

We want to customize the chronos result
We want to combine the result of multiple contacts/companies into one Chronos timeline.
We investigated what’s behind the chronos (see below for his findings).

Who can assist us in answering this question? Is it possible? Can we modify the query generated by GetTimelineJSON?

Analyses:
Apparently and from what I gathered, the only easy customisable aspect is the list of fields and detail entities that is considered and displayed in the timeline.
This can be done through Conficy.
I can’t see any entry in sys_queries that is linked to timelines.

However, it appears that a call to this url:
https://domain/efficy.dll/consult?_macrofile=MacroTimeline&_macro=JsonTimelineBlocks&entity=Cont&key=302858
is triggered when we open the Chronos detail tab.
It apparently returns a stringify JSON object used by the macro file to render the table.
I guess that we can theoretically consult another customer by specifying another key to the TimelineView.
Even another entity can possibly be consulted, which leads me to think that we could consult the group entity linked to the customer.
This will unfortunately result only in a history of the entities directly linked to the group (i.e. the customers) but not the complete history of those linked customers themselves.

What we could do however is gathering the list of customers for the desired group and then merge the result of their timelines (by iteratively calling the macro above specifying entity/key) in a JSON object with the same structure and which would be processed and rendered by MacroTimeline.

Another possibility could be regenerating a SQL query that would list all the changes for all the entities linked to the group and generate the JSON ourselves.
It would basically mean reprogramming “GetTimelineJSON” (?) so that it matches our needs.

gr
Erwin