Efficy Overflow Q&A - Recent questions tagged datasynchroremote

How to check if the record is locked by someone in DataSynchro Remote ?

Mon, 19 Aug 2024 13:48:35 +0000

I've seen in Efficy ServerJS script reference documentation that we have Efficy.lockedByAccount method.
But I don't see the same method in Remote reference.
Is it possible to know if record is locked by someone during a DataSynchro Remote ?
If yes, how ? If not, why ?

How to run multiple instance of DataSynchro (Remote) at same time ?

Mon, 19 Aug 2024 13:33:13 +0000

I recently tried out to run multiple instances of DataSynchro Remote and it seemed to work. But after several thousands of treatments of rows the two instances got into error (do not remember exactly which one).

I'd like to know:

how properly to configure DataSynchro (Remote) to run the multiple instance at the same time ? (best practice)
possibility to separate the log files for each instance ?
are there any concerns about running multiple instances (except: hardware usage, remote -> Throttling limit, record edit-handler that might be opened by one instance) ?
any other details and attention points to take into account ?

Update 20/08/2024

First attempt:

1 thread (as am importing files and some details : last modified, created date, file size -> multi thread is not an option yet)
3 folders, each one contains the source file (excel) + the .dat file + ds remote .exe
for each file (excel) an ODBC source has been created and configured in .dat file
started DSRemote one by one with a diff range in queries for each one
end result -> after few lines got into "Session timeout"

DatasyncRemote: ERROR "RetrieveUsersList: Please Logon to Database" ?

Wed, 30 Mar 2022 15:47:45 +0000

Dear all,

I have an Issue with the DatasyncRemote at a customer, when we try to get the Efficy Object list we get the following Error :

RetrieveUsersList: Please Logon to Database

I activated the SOAP logs (generation of request and response XML files) and I see in the Response file that the connexion seems OK, it has been marked as "handle="true".

[2022/03/30 17:11:42.623]  https://xxxxxx/crm/soap?customer=xxxx
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope" xmlns:efficy="http://www.efficy.com">
  <SOAP-ENV:Body>
    <efficy:logon customer="xxxx" handled="true" id="6" password="************************" user="ADMIN"/>
  </SOAP-ENV:Body>
</SOAP-ENV:Envelope>

But when I check the responses of the of the Efficy Object retrieve list we get the Error :

[2022/03/30 17:11:42.654]  https://xxxxxx/crm/soap?customer=xxxx
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope" xmlns:efficy="http://www.efficy.com">
  <SOAP-ENV:Body>
    <SOAP-ENV:Fault>
      <Detail>FRMK-1660</Detail>
      <faultcode>EEfficyException</faultcode>
      <faultid/>
      <faultstring>RetrieveUsersList: Please Logon to Database</faultstring>
    </SOAP-ENV:Fault>
    <efficy:api error="true" id="7">
      <data id="10" operation="currentlicensename"/>
      <data id="11" operation="currentusergroups"/>
      <data id="12" operation="currentdatabasealias"/>
      <data id="13" operation="currentdatabasetimezone"/>
      <data id="14" operation="currentusertimezone"/>
      <data id="18" operation="largefileminsize"/>
      <data id="9" operation="currentuserid"/>
      <datacontainer format="binary" id="8" operation="userlist"/>
      <datacontainer id="15" operation="options"/>
      <datacontainer id="16" operation="entitycollection"/>
      <datacontainer id="17" operation="relationentitycollection"/>
    </efficy:api>
  </SOAP-ENV:Body>
</SOAP-ENV:Envelope>

I found the following Efficy ticket (old one, accessible only to Efficy Employee), where it says that we should remove the sessions with "." from the Efficy Admin console :
https://submariners.efficy.com/crm/view/Case/2400000792

I did it but this did not change a thing.

Remark : In the Alias Manager, the SOAP and JSON end point are allowed.

I remarked also the following Script Exception file, the following error, but that appears in the morning ... can it be that we missed a configuration on the customer serveur IIS settings ?

[2022/03/30 09:26:20.868] TObjectWrapper.Invoke: EEfficyException
Session timeout
EEfficyException in Node  "SOAP-ENV:Fault" of SOAP request

And if we try to launch the Datasync we get the "Session timeout" :

[09:16:08.235] Starting Synchro
[09:16:08.532]   Retrieving List of Records...
[09:16:08.563]     1083 Records Found
[09:16:08.563] Start job - Total records: 1083
[09:16:08.766] [1]   Handling Record "2015-002357 121436"
[09:16:08.766]   Processing Recette on Opportunity(2015-002357)
[09:16:08.798] [1] 
[09:16:08.798] [1] *** ERROR ***
[09:16:08.798] [1] Error while creating or modifying destination record "2015-002357 121436"
[09:16:08.798] [1] Error: WKFL-2142 Error while executing script "EfficyImportRecord" at line 62 char 2. (File "DatasyncImportScript" line 61)
Message: "Session timeout
EEfficyException in Node  "SOAP-ENV:Fault" of SOAP request"
[09:16:08.798] [1] *************
[09:16:08.798] [1] 
[09:16:08.798] [1] Synchro Aborted because of Error
[09:16:08.969] Job finished
[09:16:09.079] Synchro Finished

Remark 2 : This Datasync is working on the TEST environment at the customer, so it is not a script Error !

Does anyone have a clue what I should look for to solve this issue ?

Is there any way to use openUrlSecure in a DataSynch Remote ? Env : 11.2 | DatasynchroRemote

Fri, 12 Apr 2019 10:51:08 +0000

Hello,

I got to use the openUrlSecure in a serverjs DataSynchro Remote script,
but the function is not supported in this case,
is there any way to use it or any other function to replace it please?

Thanks

Env : 11.2 | DatasynchroRemote

How to get a master Dataset using Datasynchro Remote? Env : 11.1 | DatasynchroRemote

Wed, 10 Apr 2019 15:47:53 +0000

Hello,

I'm trying to get the master Dataset using DatasynchroRemote,
i've followed what is specified in edn concernig this need,

i used :
(Remote) Efficy.getMasterDataSet(contextHandle, tableViewIndex)

which return TSoapResponseHandle

so i used :

(Remote) Efficy.getDataset(handle) which return normally a TDataset,

var dsSale = Efficy.getMasterDataset(editSale,0);
var ds = Efficy.getDataset(dsSale);

but unfortunately i get this error:

SOAP Error : No result

Could you help me please?

Thank you

How to generate specific DataSynchro log files?

Fri, 08 Feb 2019 09:44:12 +0000

Hello,

I need to generate specific DataSynchro log files which contains some details that the client needs( number of records, number of errors, imported recors, rejected records ...)

PS: the import is scheduled.

Could you help me doing that please?

Thanks
Regards

Wrong character incoding when exporting Efficy Data in a CSV file usin DataSynchroRemote

Thu, 13 Jul 2017 08:52:42 +0000

Hello Everyone,

For one of my projects, I have to export Efficy data into a csv file using the DataSynchroRemote tool and I noticed during my tests that some special characters are not propely incoded in my csv file:

I tried to encode those values using Js functions like encodeUri (for example) but without success.

Do someone have an idea on how I could do?

Kr,

Prince

DatatsynchroRemote: function Database.SetSysStorageValue not working

Fri, 07 Jul 2017 09:25:26 +0000

Hello Everyone:

I'm trying to update a value in Sys_Storage from a DatasynchroRemote using Database function "SetSysStorageValue" but I get the following error message:

Message: "Cet objet ne gère pas cette propriété ou cette méthode"

Translation: "This object doesn't support that property or method."

I know that some basic functions are not the same when using the DatasynchroRemote tool but we have no doc about this.

Do someone know how I could do this (update a Sys_Storage value) ?

Kr,

Prince

How to avoid session timeout for a long datasynchro remote

Fri, 09 Dec 2016 13:31:54 +0000

I have a remote datasynchro that runs a couple times a day, it contains a lot of records that need updating. The issue is that I get a session timeout before it can finish.

Is there a way to avoid this? It has to be a remote datasynchro, there's no other way.

Thanks!

Datasynchro Access violation at adres in module DatasynchroRemote.exe

Mon, 15 Feb 2016 10:13:45 +0000

Hi,

When running DatasynchroRemote trough a batch file. At the end their is a datasynhroRemote popup screen mentioning an error. Looking at the source, their is a message" Acces violation at address 00563568 in module DatasynchroRemote.exe. Read of address 0C5B77E0."

The straings this is that:
Error occures at 3 different pc at customer side but also on laptop of consultant.
Error only occures in one specific data synchro. (customer has 2 different synchros running)
Import of data is proces correctly. All data is imported and handled well.

Does anybody know this error and knows a way to resolve this.

I double checked the code for missing semicons and database closure.

Where is the Application ID stored when using DataSynchro

Fri, 08 Jan 2016 09:18:33 +0000

Hi,

when you do an import using DataSynchro(Remote) it's possible to set an Application ID, but where is this Application ID stored?

Best regards,
Jeroen Floor

Datasynchro Remote: Is the Function GetLookupKeyFromValue availible in Datasynchro remote?

Mon, 30 Mar 2015 11:48:52 +0000

Hi all,

I'm wondering if the datasynchro function GetLookupKeyFromValue is availible in DataSynchroRemote.

Unfortunatly the documentation on DataSynchroRemote is very little.

Datasynchro Remote: Is the Function GetLookupKeyFromValue availible in Datasynchro remote?

Mon, 30 Mar 2015 11:48:26 +0000

Hi all,

I'm wondering if the datasynchro function GetLookupKeyFromValue is availible in DataSynchroRemote.

Unfortunatly the documentation on DataSynchroRemote is very little.