Efficy Overflow Q&A - Recent questions tagged efficy-2012

Page Compression in SQL Server ( can Efficy work with this ?)

Wed, 07 Apr 2021 14:11:23 +0000

Customer wants to apply Page Compression on the SYS_CHANGED table to win space.
Can they do this or will Efficy have problems with this ?

ACTI_USER STATUS Values 2012 summer++ vs 11.3

Thu, 30 Jan 2020 13:15:06 +0000

I have some issues after migrating actions from a 2012 summer++ database to a 11.3

Main of my RDV with ressources are not displayed into agenda when I choose the ressource in the liste of users.

I shown in database that the ACTI_USER status was 2.
So value *Invited* if I believe EDN.
In standard Ressources always accept by default the RDV. So all should be 3 Accepted.

So maybe I could update by SQL all my status to 3.
Problems some are also in status 3. But what was the value of 3 in the 2012 summer ++ ?
Is there a description of the values available with previous version vs new one.
https://help.efficy.com/edn/dev/dbst_databasevalues

Field ACTI_USER.STATUS
ORGANIZER = 0
PENDINGINVITATION = 1
INVITED = 2
ACCEPTED = 3
DECLINED = 4
TENTATIVE = 5
REMOVED = 6
REMOVALACCEPTED = 7
ORGANIZERREMOVED = 8
NOTINVITED = 9

Access violation at address 73AC8726 in module 'msvcrt.dll'

Fri, 04 Oct 2019 08:28:13 +0000

Hello,

One of our customer which uses Efficy 2012 encounters several random Access violation at address errors.
It happens on the same screen, when some user tries to open in edit a custom entity (Commande).
The dll involved is not always the same, sometimes it's on msvcrt.dll, sometimes on jscript.dll, sometimes on efficy.dll...

Someone knows something about this ? Because it's a pain to restart the CRM after one of this error.

Best regards,
Sébastien

Is Efficy 2012 summer still compatible with Office 2019 or 365 (2019 release)

Mon, 27 May 2019 14:41:49 +0000

A customer still using Efficy 2012 summer want to update his Office 2013 to the 365 version (2019)
Is it still compatible for the sidebar integration ?

How does duplicate merge handle Virtual fields? Error appears

Tue, 17 Apr 2018 07:19:49 +0000

Error while executing Script "EOleException" at line 4477 char 7.

Message: "Invalid column name 'V_ACC_MGR'

Update COMPANIES set V_ACC_MGR=:param1, D_CHANGE=getutcdate(), D_REPLIC=getutcdate() where V_ACC_MGR=:param2

When trying to merge 2 companies.

Merge tries to update a Virtual Field....

Is it possible to send messages to a bus system (Azure Service Bus, MSMQ, Rabbit MQ,…) from Efficy CRM?

Thu, 27 Jul 2017 07:11:45 +0000

Is it possible to send messages to a bus system (Azure Service Bus, MSMQ, Rabbit MQ,…) from Efficy CRM?

Recents and favorite troubleshoot

Wed, 07 Jun 2017 09:35:24 +0000

Hello everyone,

I've received the following case and I do not know where to check:

"As of last Friday I lost my recents and favorites. But when I get to case that is a favorite, the red heart is already on, so I suppose it’s just a display issue, see below:"

Where are the "recents and favorite" stored in Efficy?
How can I troubleshoot this?

Kr,

Prince.

How to save a picture (base64 encoded) in the database through serverscript?

Mon, 03 Apr 2017 08:19:30 +0000

Hello,

For a Customer who uses an external website to add contacts, etc in their Efficy (Summer 2012). Multiple calls are possible like update user, create user, create/modify actions,..

All these calls are posted to the serverscripts in the guestpage. All values are read correctly but we encounter 1 problem with an image.

In the arguments 'picture' is defined and expects an long string (base64 encoded).
For example: "iVBORw0KGgoAAAANSUhEUgAAAdgAAAG6CAYAAACr5VfIAAAACXBIWXMAAC4jAAAuIwF4pT92AAAAGXRFWHRTb2Z0d2..." and this goes on for a while.

As we are in serverscripts, I could not use windows object/functions.

When we save, we are using the next line.

Database.UpdateFields(ContContext, 0,  'PICTURE', picture);

Where picture is saved now is a normal string, I could not convert it to a blob, stream.
Converting the string to the following format did not work as well.

var picture =  "data:image/png;base64, ..."

In db editor I can see the 'hugeblob' of an existing picture of a contact for example, on top defined the content type and below non readable text.

Has anyone already managed to save this to the database as blob?
It would be a great help because of the external website, there are not any other feasible options.

Thanks in advance.
Kind regards,

Jonas Vdb

Is Efficy 2012 Summer compatible with SQL Server 2016?

Thu, 09 Feb 2017 11:28:31 +0000

Hello,

All is in the subject :)

Thank' in advance.

Dimitri.

DB Staging tool - Error: "Unexpected DataType: ftUnknown"

Tue, 15 Nov 2016 12:59:06 +0000

Hello Everyone!

I'm trying to generate a "upgrade" script with db Staging tool and I have a problem:
I generated the the two dump files with success, then when I try to Generate de script I got an error message saying : "Unexpected DataType: ftUnknown" (see pic).

Have someone had that error before?
Do someone knows where it could come from?

PS: I'm executing the Efficy 2014's DB Staging tool on an Efficy 2012 version.

KR,

Prince

How to position an appointment as 'Private' in database in Efficy 2012?

Tue, 10 May 2016 07:53:26 +0000

Hello,

What are the tables and fields that we need to update in order to turn a standard appointment in Efficy 2012 to a 'private' appointment in the Agenda?

Regards,
Cédric Edouard

Efficy 2012 - JAVA certificate expired

Tue, 05 Apr 2016 08:04:21 +0000

Hello,

The JAVA certificate of Efficy 2012 has expired and I can not use java anymore on Efficy (used on documents).

How to fix it?

Conficy Hidden Feature : REGION

Fri, 18 Mar 2016 10:37:06 +0000

Dear All,

I see in Conficy ACC_ACCOUNTS that there is an Hidden field "REGION" linked to a lookup "LK_USER_REGION".

I would like to know:
1- What is this feature and in which case we can use it ?
2- How to activate it ?

Reporting Solution Import - lots of old files

Tue, 15 Mar 2016 13:20:28 +0000

Hi all,

our efficy server was about to run out of disk space.
I found more than 1 million files in D:\Program Files (x86)\Efficy\Reporting Solution\Import

There are alwas a *.rpt and a *.conf file.

Can we delete very old files, and just keep some of the most recent ones?
Anything to be tought of before doing that?

Thank you

Tim

Is it possible to send all efficy generated emails to only one email address on a test system

Thu, 18 Feb 2016 14:47:43 +0000

Hi community,

for testing purposes we would like to redirect all emails from our development efficy system to one email address.

Currently the SMTP service is switched off.

Instead of a redirect a whitelist to be sent out.

Any chance to do this?

Tim

Where can I find setup file for Efficy 2012 Office integration for Office 2013?

Mon, 08 Feb 2016 14:58:59 +0000

How do I read the content of the Field STREAM in FILES via SOAP?

Thu, 21 Jan 2016 16:01:12 +0000

Hi all,

we need to return pictures stored in FILES using Efficy SOAP.
A plain SOAP Call using CURL does not any content.

Does anybody have some sample code?

The documentation in "Efficy - Microsoft .NET SOAP Proxy" is at least not clear for us.

Thank you

Tim

How to troubleshoot the server logs. What is the meaning of certain texts in the log?

Mon, 18 Jan 2016 09:51:35 +0000

Question from Erwin:

Ex:
[2015/09/16 09:10:18.917] S1: ExecuteQuery(32, 3)
[2015/09/16 09:10:19.169] S1: ExecuteQuery(32, 4)

How to clean Phone Number on Contacts and Companies ?

Thu, 14 Jan 2016 16:27:34 +0000

Hello,

I had the following development to do, so I developped a nice reusable function to clean the telephone Number.

What was it about ?
We have to clean phone numbers of all non digit except for + and ().

Refresh of SELECT not working

Tue, 12 Jan 2016 11:36:57 +0000

I'm trying to fill in the value of a select for COUNTRY in a category with the value coming from the normal Country field.

$("#CATEGORY-COMP$ADDRESS-F_V_LAND").val($("#COUNTRY").val());

This works and is visible after the apply.
but I want to show this directly so it's clear for the user.
Other fields show directly the changes but the select(2) does not.

I thought to solve this with the following ( which has worked before on other fields ) :

 $("#CATEGORY-COMP$ADDRESS-F_V_LAND").trigger("change");

But no result.

So the Question :
How do I refresh the displayed value ?

How to solved - slide plugin in Efficy 2012 not working

Mon, 11 Jan 2016 15:11:57 +0000

A mid-December windows 7 update (KB3104002) has updated IE 11 from the version 11.0.25 to the version 11.0.26, which has an issue with a function used in Motools 1.3.2 (used in Efficy 2012 Summer) and which has 2 known impacts :
- The slider is not working anymore
- The dashboard widget cannot be opened anymore (widgets are correctly displayed but cannot be changed)

IE 11 recent update and Efficy 2012 Summer

Wed, 06 Jan 2016 10:02:53 +0000

Hello,

A mid-December 2015 windows 7 update (KB3104002) has updated IE 11 from the version 11.0.25 to the version 11.0.26, which has an issue with a function used in Motools 1.3.2 (used in Efficy 2012 Summer) and which has 2 known impacts :
- The slider is not working anymore
- The dashboard widget cannot be opened anymore (widgets are correctly displayed but cannot be changed)

There is a fix for the slider (see after) but this fix does NOT solve the dashboard widget issue, but instead crashes IE when we try to change the displayed widgets on the dashboard.

Therefore, our R&D propose 2 possibilities :

1/ uninstall the windows update KB3104002
2/ use the fix, and use another browser (or temporary remove the compatibility view) to manage the dashboard widgets.

Here is the fix to copy-paste in custom.js :

// START - FIX FOR THE SLIDER OF EFFICY 2012 SUMMER

var formProps = {input: 'checked', option: 'selected', textarea: 'value'};

var cleanClone = function(node, element, keepid){
                if (!keepid) node.setAttributeNode(document.createAttribute('id'));
                if (node.clearAttributes){
                               node.clearAttributes();
                               // node.mergeAttributes(element);
                               node.removeAttribute('uid');
                               if (node.options){
                                               var no = node.options, eo = element.options;
                                               for (var i = no.length; i--;) no[i].selected = eo[i].selected;
                               }
                }

                var prop = formProps[element.tagName.toLowerCase()];
                if (prop && element[prop]) node[prop] = element[prop];
};

Element.implement('clone', function(contents, keepid){
                contents = contents !== false;
                var clone = this.cloneNode(contents), i;

                if (contents){
                               var ce = clone.getElementsByTagName('*'), te = this.getElementsByTagName('*');
                               for (i = ce.length; i--;) cleanClone(ce[i], te[i], keepid);
                }

                cleanClone(clone, this, keepid);

                if (Browser.ie){
                               var co = clone.getElementsByTagName('object'), to = this.getElementsByTagName('object');
                               for (i = co.length; i--;) co[i].outerHTML = to[i].outerHTML;
                }
                return document.id(clone);
});

// END - FIX FOR THE SLIDER OF EFFICY 2012 SUMMER

Geoffrey

Usage of client filter in serverside script

Mon, 04 Jan 2016 14:21:34 +0000

Dear,

I need to use the filter entered by a user in a serverside script.
The serverscript = ProcessRecords.js
The function used: GetDataSetFromQuery

To pass the filter from client to server following tag is used: var Filter = "<%GetGridFilter(type=RAW)%>";

This allways gives an empty filter.
I replace it with:
var elemFilter = document.getElementsByName('FTEXT');
if (elemFilter) var Filter = elemFilter.FTEXT.value;

This then gives me an error saying:
The query results are no longer available. Please refresh the original page!

Did someone used this filter already successfully?

gr
Erwin

Efficy logging

Wed, 18 Nov 2015 09:26:48 +0000

Do we have a clear logging of the following?

Efficy logon events (success and failure)
Efficy Configuration change event

How change color or font into tree view depending on a lookup field into the company

Fri, 30 Oct 2015 16:21:58 +0000

I need to add a color into the label of treeview depending on a field (lookup) into the company. For exemple

A main company is the department store and stay black
This company has sub companies like Sport department, technical department etc.
The idea is to create the treeview with colors associated

COMPANIE XXX
COMPANIE XXX SPORT --> RED
COMPANY XXX TECHNICAL --> BLUE
etc.

I tried to intercept the macro TreeViewMain without results.

<%CreateTreeView(OnExpand="SwitchNode", ExpandLevel="0", MaxLevel="1", AjaxLoad="1", ActiveField="OPENED", InactiveClass="Inactive", MYCLASS HERE

Any idea How to do it ?

how to use the set onclick with IE mode compatible ?

Fri, 18 Sep 2015 16:44:19 +0000

In Efficy 2012++ I try to change the onclick element by an other.

<TD onclick="RelationButtonClick(this, 'Cont', '17', '1016', false)" onmouseover="this.className='RelationHeaderActive ContActi'" onmouseout="this.className='RelationHeader ContActi'" class="RelationHeader ContActi" vAlign=middle width=20 slick-uniqueid="406"><IMG border=0 src="../efficy/img/cont16.gif" width=16 height=16 slick-uniqueid="407"></TD>

On the afterloaded function I replace for restricted user the onclick on the relationElement.

$$('.RelationHeader.ContActi').set("onclick", "alert('XXX')");

In my DOM the click function is well replaced by this :

<TD onclick="alert('XXX')" onmouseover="this.className='RelationHeaderActive ContActi'" onmouseout="this.className='RelationHeader ContActi'" class="RelationHeader ContActi" vAlign=middle width=20 slick-uniqueid="406"><IMG border=0 src="../efficy/img/cont16.gif" width=16 height=16 slick-uniqueid="407"></TD>

In Chrome, Firefox, Safari, IE 11 without compatibility mode it's working well.
But into IE11 with compatibility mode Nothing append. The onclick event is well changed, all non modified button still working but my new onclick is not recognized.

I try patches found on websites like this one compatible IE7 and less,

$$('.RelationHeader.ContActi').onclick = function () {alert('Event type is ' + window.event.type)}

But no effects.
Do you have any idea how to provide this into IE with compatibility mode activated ?
It's an Efficy 2012 summer ++ version.

DUPLICATES Table meaning of the STATUS field

Thu, 13 Aug 2015 12:46:43 +0000

Hi all,

what is the meaning of the values A and N in the STATUS field in the DUPLICATES table?

I have to run a query and I wonder if I have to respect/filter the field or not...

Thank you

Tim

Changelog for Conficy

Mon, 10 Aug 2015 12:04:16 +0000

Hi all,

I got a customer question to create a monthly report on conficy security changes.
They are using Efficy 2012.

Untill now, we report the days when someone did something in Conficy.
Does anyone have an creative ideas to implement some sort of change log for Conficy.

kind regards,
Mark

Efficy Search How it work and can we change the way Search is done?

Fri, 07 Aug 2015 09:59:52 +0000

I have a customer that ask the following question:

"in efficy it makes a difference if I search for + 49 1237 / 789 - 987
or 491237789987...depending what is in the field Phone1-3 If possible
we would like to make the search more tolerant - maybe searching
without white spaces.

I am think of something like

select K_WHATSOEVER from TABLE where DropWhiteSpaces(PHONE1) =
DropWhiteSpaces(SearchString) "

I would like to know if it is possible in Efficy to change the way the search is done.
If so can you detail how to do that?

Message: "You cannot edit the parent of a Recurrent Action Series"

Tue, 23 Jun 2015 15:42:38 +0000

Hello I need to update actions depending on other.
But I got some errors when user created some recurrent actions in my data sync

It bug when I try to edit : Database.OpenEditContext(Target, Key)

Any idea to edit an action when it's a series ??
I tried DisableSecurity but without success
Here the error.

Error while creating or modifying destination record
Error while executing Script "EActionSeriesParent"
Message: "You cannot edit the parent of a Recurrent Action Series"

Sending a email from a document

Wed, 17 Jun 2015 11:37:17 +0000

Dear,

When I try to send an email starting from an attachment on an Efficy document by clicking 'Send by email', I get an error 'The Webpage cannot be displayed'.
When I click to get more details I see that it doesn't recognizes the 'efficy' protocol.

Is this a setting which is missing?

gr
Erwin

Get DTSEARCH result from SQL

Fri, 12 Jun 2015 13:53:58 +0000

One of our client want to do something like that but without using the SOAP request.

<efficy:search entity="{Entity}" method="DTSEARCH" value="{String}">
 <datacontainer id="{Int}"/>
</efficy:search>

Do you know an other way by using native SQL search to get it or it's only generated by the DLL ?

Create Acti_Acti relation into SYS_ENTITYVIEWS without EntityView error

Wed, 03 Jun 2015 15:35:23 +0000

Hello
I created a new relation Acti_Acti.
Following the SQL Code to create my new relation

insert into SYS_ENTITYVIEWS (NAME, ISCUSTOM, TABLEVIEWS) values ('Acti_Acti', 1, 'Acti_Acti')

Update SYS_ENTITYVIEWS set 
    ISCUSTOM=1, 
    TABLEVIEWS=(SELECT TABLEVIEWS FROM SYS_ENTITYVIEWS WHERE NAME = 'ActiEdit') + ';Acti_Acti=Acti'
where NAME='ActiEdit' 

Update SYS_ENTITYVIEWS set 
    ISCUSTOM=1, 
    TABLEVIEWS=(SELECT TABLEVIEWS FROM SYS_ENTITYVIEWS WHERE NAME = 'ActiDelete') + ';Acti_Acti=Acti'
where NAME='ActiDelete'

When I try create a relation from ServerScript in an Edit context the server bring me back this error
unknown EntityView.
Error context.

But When I create a link though the Edit screen (Standard method) it's working.

onclick="RelationButtonClick(this, 'Acti', '60', '1028', false)"

Delete a relation To.

javascript:CebPerform('CEB_DEL_REL_', 'Acti35219')

But I can't do the same thing from a serverscript.
So any idea why ?

how to merge a template for multiple contacts ?

Tue, 02 Jun 2015 07:45:35 +0000

Hello,

In a document with 10 contacts, i would used a Template to create a one document with 10 pages (1 per contact)

How a template could be used to generate 1 page per contact :
- options in function MergeTemplate ?
- using a detail table ?
- other ideas?

For information, this feature was standard (and therefore used) in elink.

lookup by key "no value selected" handled differently between Efficy 2012 and 2014

Tue, 17 Mar 2015 13:31:22 +0000

Hi,

When no value is selected in a lokkup by key field, the response was '0' in efficy 2012 but is now "" in Efficy 2014.
This lead to some issues in:
1) workflow, when testing emty values
2) Forms: '0' from Efficy 2012 is not considered as an empty value in efficy 2014 form

is this can be handled in DB migration?

Regards
Anne

How to pass the active efficy usercode to a Crystal Report

Mon, 16 Mar 2015 06:14:00 +0000

Hi,

Did anyone pass the active efficy usercode throug to Crystal reports as a parameter, without filling it in by hand?

Looking forward to your solutions.

Totals in grids

Wed, 11 Mar 2015 13:31:18 +0000

Dear,

I'm having a custom view with a sum on a float field.
The view is on a custom entity.
When making the total of this float field, I get different values depending of the current user logged in although both users see the same number of records(617). Even when I export the records and make the sum, I get again a different total. The Excel total is a correct total, the sums of my custom view is never correct.

Does anyone has experience with this phenomenon?

Erwin

MultiValueDialog in consult mode

Mon, 09 Mar 2015 12:54:23 +0000

Hello,

I have a form that creates a new contact.
I have a multiple value field in that form. The client wants to have a selection window for selecting values same as for selecting users in common Efficy.

All functions I could found are done in edit mode. Do someone have an example of the same in consult mode?

Thanks and Regards

Anne

Customizing Treeview (2012 Summer+)

Thu, 11 Dec 2014 12:54:07 +0000

Does one of you already tried to change the layout of the Comp.treeview?

I found following macro:

TreeViewMain.Comp [<%CreateTreeView(OnExpand="SwitchNode", ExpandLevel="0", MaxLevel="1",   AjaxLoad="1", ActiveField="OPENED", InactiveClass="Inactive",
OnClickParent="TreeGotoParent", ClickParentCaption="Show Parent Entity", folder="img/t/", FolderImage="",   ParentSeparator="<hr>",
action="%%GetArgument('nodeaction')",   VisibleNodesParam="%%Evaluate('_ <%GetEntity()%>TREE')",
initialshow="false", PopupImage="img/menu20.gif", NodeImage="%%GetEntity()",
parentsql="select CC.K_COMPANY, C.NAME + (case c.F_SALES_ENTITY when '1' then ' *' else '' end) NAME, C.OPENED from <#TABLE NAME=COMP_COMP> CC, <#TABLE NAME=COMPANIES> C, <#TABLE NAME=LK_COMP_COMP_RLT> R
    where CC.K_COMPANY2 = :param1 and C.K_COMPANY = CC.K_COMPANY and CC.RELATION = R.K_COMP_COMP_RLT and R.PARENT = '0'",
childrensql="select CC.K_COMPANY2, (
     select COUNT(*) from <#TABLE NAME=COMP_COMP> QCC, <#TABLE NAME=LK_COMP_COMP_RLT> QR
     where QCC.RELATION = QR.K_COMP_COMP_RLT and QCC.K_COMPANY=CC.K_COMPANY2 and QR.PARENT = '0') as SUBCOUNT, COMPANIES.NAME + (case COMPANIES.F_SALES_ENTITY when '1' then ' *' else '' end) NAME, COMPANIES.OPENED
    from <#TABLE NAME=COMP_COMP> CC, <#TABLE NAME=COMPANIES> COMPANIES, <#TABLE NAME=LK_COMP_COMP_RLT> R
    where ((CC.K_COMPANY = :param1) and (R.PARENT = '0')) and CC.K_COMPANY2 = COMPANIES.K_COMPANY
    and CC.RELATION = R.K_COMP_COMP_RLT and <#SECURITYCLAUSE TABLENAME=COMPANIES>   order BY COMPANIES.NAME"
)%>]

I need to add a '*' behind the company name based on the value of a checkbox.
Therefor I added this in the SQL:

C.NAME + (case c.F_SALES_ENTITY when '1' then ' *' else '' end) NAME

This is only working if you show the parent separated from the children. If you show it in the treeview, my company name isn't changed.
There is also a CompTreeView query (10; -10), but changing this isn't changing my layout.

[Efficy 2012] get info from query handle possible?

Mon, 24 Nov 2014 16:09:14 +0000

Hello,

I want log all data export excel activity.
The following data needs to be logged:
-datetime
-export user id
-the data that has been exported

The data exported can be avalaible on a file in a document in efficy
I know when user export it use this function:

    function ShowInExcel() {
    location.href = "dialog?page=DialogExcel.htm&queryhandle=<%GetQueryHandle()%>"
}

Is it possible to get query from a queryhandle(used to generate excel)?
The result of this query is stored in an attachment in a document.

Thanks

Is Efficy Summer 2012 compatible with Office 2013 and Office 365?

Thu, 30 Oct 2014 13:19:36 +0000

Is is possible to get an overview of the compatibilities between the different Efficy versions and the Microsoft Office versions.

There is a page on help.efficy.com on Efficy 2012 Summer Compatibility Sheet, but it is out-of-date.
Client-side compatibilities
Server-side compatibilities

Is Crystal Reports 11 compatible with Efficy 2012 Summer and Efficy 2014?

Thu, 30 Oct 2014 13:17:45 +0000

Is Efficy Summer 2012 compatible with SQL Server 2014?

Thu, 30 Oct 2014 13:14:39 +0000

or the other way around. Which versions of Efficy are compatible with Microsoft SQL Server 2014?