What are the fields SHOWN and MAILREAD for in SYS_MAILS ?

Fri, 12 Feb 2021 09:08:58 +0000

Hi,

My question would be similar to the existing tread:
https://overflow.efficy.io/?qa=1797/required-conditions-for-a-mail-to-be-sent-from-sysmails

But I also would like to know what do the SHOWN and MAILREAD stand for in SYS_MAILS table. Are they used somehow ?

Some details about the client emails in SYS_MAILS:

the K_USER has email defined in designer except of Administrator
the MAILFROM and MAILTO fields are field
Mail Dispatcher doesn't find emails but the SYS_MAILS table has about 425 mails stored
the SYS_MAILS.KIND field for remaining emails is 5
all remaining email have 1 in SHOWN field
some of the remaining emails have 0 or 1 in MAILREAD field

Update 1:

I've tried to play around with email fields.

Case 1 :

when email is first generated it has : KIND = 5, SHOWN = 1 MAILREAD=1.
the ADMIN (K_USER) has no email defined.
=> Mail not found in Mail Dispatch

Case 2:

if I change KIND = 0
the ADMIN (K_USER) has no email defined.
Mail Dispatch :
Mails Found: 1
[2021/02/12 11:33:52.107] Skipped (user 2): "Email subject"
[2021/02/12 11:33:52.107] ...0 Mails Sent

Case 3:

KIND = 0
define email for ADMIN (designer > Users)
Mail Dispatch:
Mails Found: 1
[2021/02/12 11:56:01.909] --> someemail: "Email subject"
[2021/02/12 11:56:01.925] ...1 Mails Sent
Result: I've never received the email though. Maybe SMTP server related.

Case 4:

admin email defined
new email created
=> still KIND = 5, SHOWN = 1 and MAILREAD = 1
Mail Dispatch :
No mails found

If I understand right :

if KIND = 5 Mail
- Dispatch ignores email from SYS_MAILS
if KIND = 0 but K_USER has no email defined
- email found but not send as email is not provided

So my question would be:

How Efficy.sendExternalMail assigns the field KIND, SHOWN, MAILREAD ? What is the logic behind ? Why some emails have KIND= 0 and another one KIND = 5 ?

Update 2:

I forgot to mention that the checkbox "Send external mails created from workflow" hasn't been checked. After checking it the Mail Dispatch was able to get the emails with KIND = 5.

K_USER has no email
KIND = 5
Mail Dispatcher : find emails and send them (but in case of the client I've got error : "Unable to relay for EMAILSAMPLE")

MailDispatch Error "Client does not have permissions to send as this sender"

Tue, 05 Dec 2017 10:58:36 +0000

Dear All,

I have an error when testing the MailDispatch at a customer but I don't know how to solve it. Did any one of you had already this error ?

PS: OpenSSL dependencie has been installed correctly.

10:11:12> Logon Database "XXX"
10:11:12> Connecting to SMTP Server "smtp.office365.com"
10:11:12> Sending Mails...
10:11:12> Mails Found: 2
10:11:21> Error: Sending System Mail Failed: LIBS-1803 Unable to send the message with subject: "Invitation de réunion - E1"
SMTP; Client does not have permissions to send as this sender [XXXX.outlook.com]
10:11:21> Skipped (user 16): "Invitation de réunion - Entretien"
10:11:21> ...0 Mails Sent
10:11:21> Old Unsent Mails Found: 0
10:11:21> ...0 Old Unsent Mails Deleted
10:11:21> Releasing SMTP Server "smtp.office365.com"
10:11:21> Logoff Database "XXX"

Efficy Overflow Q&A - Recent questions tagged mail-dispatch

What are the fields SHOWN and MAILREAD for in SYS_MAILS ?

MailDispatch Error "Client does not have permissions to send as this sender"