Efficy Overflow Q&A - Recent questions tagged print

Error when using "Print Personalized Documents" : Operation aborted (print error : Filehelper error)

Wed, 23 Oct 2019 15:25:37 +0000

Hello,

For a client using 11.2 (upgraded from 10SP2) i am encountering problems when using the "Print Personalized Documents" button under the campaign tools.

Almost immediately i get a "Operation aborted (print error : Filehelper error)" error. It seems everything goes fine but as soon as efficy tries to print there is an error.
For example, the button "Generate Documents" works fine seeing it doesn't print.

My question now is where could the origin for this problem be? Where can i check settings concerning printing?
Maybe there is something that needs to be reconfigured.

The only file that has been customized for this is ProcessRecords.js but i already checked this.

Any help is welcome.

Thank you,
Ken

Efficy 10 R8930 - Batch printing with FileLoader ?

Thu, 11 Jan 2018 08:25:05 +0000

Dear all,

Before in Efficy 2012 we used the sidebar to prints documents something like this :

try {
    var EfficySideBar = new ActiveXObject("DSoftSideBar.EfficySideBar");
} catch(ex) {
    alert("Efficy SideBar not installed");
    return;
}
for (var i=0; i<DocumentKeys.length; i++) {
    var KDOCUMENT = DocumentKeys[i];
    try {
        alert('Printing KDOCUMENT ' + KDOCUMENT)
        EfficySideBar.PrintDocuments(KDOCUMENT);
    } finally {
        EfficySideBar = null;
    }
}

But this only works for Internet Explorer because of the ActiveX. So, I would like to do something similar but working to any browsers. I thought I could use the "filehelper" js module by using the following function ... which is not quite the same because it prints file attachments instead of the whole Efficy document, but this is the only methods I could find in the fileHelper js module :

print: function (fileId)

It works "a bit" but I have an issue.

It opens each "files" with a specific program and try to save them each time after printing, and this doesn't work with Word because it tried to save the Normal.dot with is already in use by other word document that are also being printed ... and with some other kind of file too that needs apparently human interaction and which I would like to avoid ... we don't want any windows opening and any human interaction ... background process only.

here is the code I used (most of it wasn't developped by me, but I reviewed the DialogPrint.htm page to try to make it works)
Batch Printing Code Example

So, I could not find anywhere something that can print an Efficy document from its key without looking through all file attachments, or did I missed something somewhere ?

Please advise

Efficy 2014 - Batch Printing

Wed, 11 Feb 2015 16:21:10 +0000

Dear All,

Did anyone of you have done "Batch Printing" with Efficy 2014 ?

Before I used such function but it needs ActiveX Control, does Efficy 2014 has such feature ?

    function PrintFile(K_File) {
        var FileLoaderX = document.getElementById("FileLoader")
        if (! CheckActiveXReady(FileLoaderX)) return

        FileLoaderX.URL = AppBase + s.replace("Dummy", K_File)
        FileLoaderX.PrintFile()
    }

Best Regards,
Stéphane