Efficy Overflow Q&A - Recent questions tagged settings

Created new Entity, but Swedisch translation is not working

Thu, 07 Sep 2023 15:25:14 +0000

Efficy login in with Swedisch language.

When I login to: https://xxxxxxx.efficytest.cloud i get: "VISITS" as label = NOT OK
When I login localy http://efficy120/crm: I get "BESÖK" as label = OK

CustomLabels.txt:

==> Languages:ENDENLFRSV

VISITVisitBesuchBezoekVisiterBesök
VISITSVisitsBesucheBezoeken2VisitesBesök
VisiVisitBesuchBezoekVisiterBesöken
VisisVisitsBesucheBezoekenVisitesBesök

I investigated this together with my TA and we cannot figure out what we ar doing wrong. The tabulation should be fine

Can someone help me please?

Efficy 11.3 - 23072 - Auto Change not working

Fri, 11 Dec 2020 08:36:22 +0000

In Designer the fields are configured as follows :

In Efficy 2012 it worked fine, but now in the new 11.3 the auto-fill in of the fields next to the dropdowns doesnt work anymore. Is this a known issue, or do we need to do some custom to activate this ?

Efficy 11.3 - 23072

What is the key value for SYNCHRO_RELATION_CONTACT in constant.js for flexmail.

Mon, 27 Jan 2020 17:16:25 +0000

I have to change the way to synchronize flexmail to a new entity. I manipulated the constant.js file into the serverJs and I want to understand what are the variable values.

 var SYNCHRO_RELATION_CONTACT = 2,
SYNCHRO_RELATION_PREFERENCE = 24,
TABLEID_CONTACTS = 11000,
TABLEID_PROFILES = 24000,
LK_PROF_FLEXKIND_PREFERENCE = '2',
SYNC_D_CHANGE_ERROR = 10 / 86400,
APPID_SYNCSERVER = 27,
TIMEZONE_UTC = 100,
TIMEZONE_ROMANCE = 172, //172 = GMT+1

I don't know what are :

SYNCHRORELATIONCONTACT. (Maybe the USERKEY of ADMIN ?)
SYNCHRORELATIONPREFERENCE (24 seem to be relative to the profile table number ?)
APPID_SYNCSERVER ?

The other variable are clear.

so can I do something like that and if 2 is the key of administrator user maybe having a customized SYNCHRORELATIONFONCTION variable is not useful.

var SYNCHRO_RELATION_CONTACT = 2,
SYNCHRO_RELATION_FONCTION = ??? KEY,
SYNCHRO_RELATION_PREFERENCE = 24,
TABLEID_CONTACTS = 11000,
TABLEID_FONCTIONS = 51000,
TABLEID_PROFILES = 24000,
LK_PROF_FLEXKIND_PREFERENCE = '2',
SYNC_D_CHANGE_ERROR = 10 / 86400,
APPID_SYNCSERVER = 27,
TIMEZONE_UTC = 100,
TIMEZONE_ROMANCE = 172, //172 = GMT+1

is it possible to attach a product to a document without activating docu$invoicing on 11.3.18130.0

Thu, 22 Aug 2019 15:08:58 +0000

Into the new 11.3 (Build 11.3.18130.0 2019-06-28 11:03) the activation of the category doc$invoice is mandatory to access to the Plus Button to add a product.

Should I understand R&D decided to block all link to a document if product is not use to create invoice ?
It's a problem in that case. Lot of my customers use documents linked to products to add Pictures or technical PDF description. Then use gallery into product to show pictures and technical detail of the product.

So do you know if it possible to bypass that without any customization. Maybe there is something to parameter into designer ? The only solution for the moment to me is to activate the category by default into the document. But it's stupid !

Efficy 11.3 Database Setting, why is there ~ and not the database default value?

Wed, 31 Jul 2019 09:34:10 +0000

Since Efficy 11.3, a lot of Database Storage (SYS_STORAGE) have been moved to Database Settings (new SYS_SETTING) table.

But when we look in the values of the Database settings, we have a lot of "~" characters, how to find the default Database values that will be replaced by the "~" ?

{
  "autoSaveOptionsInterval": "~", 
  "customerSelection": "~", 
  "disableInvitations": "~", 
  "faxMonitorOutputFolder": "~", 
  "jsVersion": "~", 
  "lockRefreshInterval": "~", 
  "memLog": {
    "folder": "~", 
    "interval": "~"
  }, 
  "notifications": {
    "channel": "~", 
    "skipFields": "~", 
    "mergeInterval": "~", 
    "refreshInterval": "~"
  }, 
  "pdfMonitorInputFolder": "~", 
  "pdfMonitorOutputFolder": "~", 
  "pdfTimeOut": "~", 
  "proxy": {
    "createLogFile": "~", 
    "proxyList": [
    ]
  }, 
  "qlik": {
    "clientCertificate": "~", 
    "clientCertificateKey": "~", 
    "oppoListReportKey": "~", 
    "serverTicketUrl": "~", 
    "userDirectory": "~", 
    "userIdIsUserCode": "~", 
    "xrfkey": "~"
  }, 
  "relationSecurityLevel": "~", 
  "remServer": {
    "createLogFile": "~", 
    "dbName": "~", 
    "dbType": "~", 
    "login": "~", 
    "password": "~", 
    "serverName": "~", 
    "tnsName": "~"
  }, 
  "useContactDataOnContCompRelation": "~", 
  "appBase": "~", 
  "agendaParamsMode": "~", 
  "consolidatedCurrency": "~", 
  "contentEntities": "~", 
  "contRelationEntities": "~", 
  "disableFullSearchEntities": "~", 
  "disableQuickAddLink": "~", 
  "efficyTimeZone": "~", 
  "entitiesWithSecureContent": "~", 
  "entityListsWithTagUserSelection": "~", 
  "excelConvertDuration": "~", 
  "extranetFileBaseList": "~", 
  "fieldTranslateLanguages": "~", 
  "googleMapsApiKey": "~", 
  "ignoreContextExceptions": "~", 
  "ignoreSideBarHttp": "~", 
  "multiCurrencyMode": "2", 
  "shortSharingUrl": "~", 
  "sidebarCtiSearchMaxDigits": "~", 
  "sidebarCtiSearchMinDigits": "~", 
  "syncQueueActive": "~", 
  "timesheetImportRoundMinutes": "~", 
  "useLinkedFile": "~", 
  "watchDocScanFolder": "~", 
  "workingMinutes": "~", 
  "caseClosedStatusId": "~", 
  "caseManagerDefaultUser": "~", 
  "caseOpenedStatusId": "~", 
  "meetingInvitationURL": "~", 
  "oppoOrderStatusId": "~", 
  "trainingPrivateReferencePart": "~", 
  "trainingPublicReferencePart": "~"
}

Default notification settings, where are they stored?

Mon, 05 Dec 2016 13:56:00 +0000

Hello,

I would like to know where does default notification settings are stored and if they can be changed in script?

Thank you.

Best Regards.

Can you control the frequency of the validation phase during the Exchange sync ?

Tue, 06 Oct 2015 08:16:09 +0000

We have a customer who works with the local Outlook sync.

They only want one directional syncs.
But when they delete an appointment in Outlook it isn’t deleted in Efficy.

But it will come back in the validation phase.
That validation phase only occurs every 10-20 syncs.

Is it possible or is it already the case that we place in the register the parameter that controls the amount of syncs after which the validation occurs?
And this for the local sync utility.

That way we can control it depending the customer desire to have it e.g. every sync.

We can’t ask the customer to sync 20 times on the local sync to be sure everything is synced like they want.

Special configuration necessary to run Efficy on Citrix ?

Thu, 12 Feb 2015 16:12:18 +0000

I have 2 customers that complain about performance when running Efficy (2012 and 2014) on Citrix server.

In the beginning performance is ok, but after a while performance is not good.

Is there special configuration necessary to run Efficy on Citrix in order to keep performance up? E.g. cache settings?