Efficy Overflow Q&A - Recent questions tagged system-mail-dispatch

What are the fields SHOWN and MAILREAD for in SYS_MAILS ?

Fri, 12 Feb 2021 09:08:58 +0000

Hi,

My question would be similar to the existing tread:
https://overflow.efficy.io/?qa=1797/required-conditions-for-a-mail-to-be-sent-from-sysmails

But I also would like to know what do the SHOWN and MAILREAD stand for in SYS_MAILS table. Are they used somehow ?

Some details about the client emails in SYS_MAILS:

the K_USER has email defined in designer except of Administrator
the MAILFROM and MAILTO fields are field
Mail Dispatcher doesn't find emails but the SYS_MAILS table has about 425 mails stored
the SYS_MAILS.KIND field for remaining emails is 5
all remaining email have 1 in SHOWN field
some of the remaining emails have 0 or 1 in MAILREAD field

Update 1:

I've tried to play around with email fields.

Case 1 :

when email is first generated it has : KIND = 5, SHOWN = 1 MAILREAD=1.
the ADMIN (K_USER) has no email defined.
=> Mail not found in Mail Dispatch

Case 2:

if I change KIND = 0
the ADMIN (K_USER) has no email defined.
Mail Dispatch :
Mails Found: 1
[2021/02/12 11:33:52.107] Skipped (user 2): "Email subject"
[2021/02/12 11:33:52.107] ...0 Mails Sent

Case 3:

KIND = 0
define email for ADMIN (designer > Users)
Mail Dispatch:
Mails Found: 1
[2021/02/12 11:56:01.909] --> someemail: "Email subject"
[2021/02/12 11:56:01.925] ...1 Mails Sent
Result: I've never received the email though. Maybe SMTP server related.

Case 4:

admin email defined
new email created
=> still KIND = 5, SHOWN = 1 and MAILREAD = 1
Mail Dispatch :
No mails found

If I understand right :

if KIND = 5 Mail
- Dispatch ignores email from SYS_MAILS
if KIND = 0 but K_USER has no email defined
- email found but not send as email is not provided

So my question would be:

How Efficy.sendExternalMail assigns the field KIND, SHOWN, MAILREAD ? What is the logic behind ? Why some emails have KIND= 0 and another one KIND = 5 ?

Update 2:

I forgot to mention that the checkbox "Send external mails created from workflow" hasn't been checked. After checking it the Mail Dispatch was able to get the emails with KIND = 5.

K_USER has no email
KIND = 5
Mail Dispatcher : find emails and send them (but in case of the client I've got error : "Unable to relay for EMAILSAMPLE")

Knowing if Efficy.sendExternalMail failed

Tue, 14 May 2019 21:37:25 +0000

Hello,

For one of our customer we tried want to implement a complex flow were in the end, people get mails. We will use the function Efficy.sendExternalMail for that.

The customer asked me a really good question. How can we know that the mail was actually send ?

I tried this in a scheduler :

Efficy.sendExternalMail('lbe[at]efficy.com', 'lbe[at]efficy.com', '', 'hello ?', 'test test test');

Efficy.sendExternalMail('lbe[at]efficy.com', 'superman[at]efficy.com', '', 'hello ?', 'test test test');

Efficy.sendExternalMail('lbe[at]efficy.com', 'efficy[at]ab78cdefghijkl4mnokqrst.com', '', 'hello ?', 'test test test');

Efficy.sendExternalMail('superman[at]efficy.com', 'efficy[at]ab78cdefghijkl4mnokqrst.com', '', 'hello ?', 'test test test');

The first one is a real address, sending to a real address
The second one is a real address, sending a to a fake adresse ( I think ), but the domain exist
The third one is a real address, sending to a fake address, except the domain does not exist (I am pretty sure. I didn't check :) )
The fourth one is a fake address, sending to a fake address, and the domain does not exist

Here's what I can find in SYS_MAIL after the scheduler :

After the mail dispatcher did his job, here is what I got in my mailbox (Emails are not allowed) :

First mail was obviously a sucess
I got a response from the @efficy smtp for the second address
Still no news from the second
And the fourth, I don't expected much, but I got nothing

In sys_mails : the table is empty.

If theses mails had been sent by, my Outlook, I would have received an error for the third one.

The demand of the customer is simple. He want to be warn when an email was not successfully sent.

How can I respond to that ?

Regards,

Loïc

"Duplicate(s) found" notification stuck in SYS_MAILS - how to change recipient

Wed, 03 Apr 2019 07:25:41 +0000

HI all,

I just found out that quite a bunch of emails got stuck in SYS_MAILS, because of a recipient that has no email address. The efficy mail dispatcher had to wait until those emails got deleted...

Those emails were created by the DoubleFinder.
Here is the question: How does the DoubleFinder determine the recipient and can I change this behaviour?

Thank you

Tim

System Mail Dispatch: Mails found but not sent

Thu, 18 Sep 2014 15:39:16 +0000

I am creating a workflow in which e-mails are sent on certain conditions. When I click on "run" in the System Mail Dispatch, the logs display "Mails found: 5, ...0 Mails sent". How can I solve this problem?